Summary: During this recession, the number of people that have been leaving the system of bricks-and-mortar and running to online shoppers has increased. This years Black Friday in the states was supposed to be the day, when conventional retailers' were to regain initiative. E-commerce is attracting many costumers because they are able to compare prices, avoid local sales taxes online, and sipping is often free. In 2008, retail sales grew by 1% in America, and they are expected to decline by more than 3% this year. Comparing retail sales and online sales, online sales have gone up 13% in 2008 and are expected to grow by 11%. But overall online sales only account for 6% of all retail sale in America, which is up from 5% in 2008. Online retailers have had more sales now in the recession, than any other retailers out there. Online shopping site, eBay crashed on November 21st because of all the people on it. They are starting sell groceries on websites like Amazon, and jewelry-maker, Faberge is selling gem-encrusted eggs online after re-opening, instead of opening any shops. Brick-and-mortar retailers, who often have higher price and are paying to run their stores, will have serious competition. They are trying to make shopping at stores a fun experience, like Apple encouraging their customers to try out the products and the Walt Disney Company will have mirrors where the children can interact the Disney characters. Best Buy is offering music lessons with all their instruments and Lululemon athletica offers free yoga lessons.
Connections: This relates to Chapter 7 of Marketing Today because it also talks about non-store retailing, like online retailers. Online retailers are really booming in the recession right now and this type of non-store is becoming even more common in retailing today. They have got the attention of the consumers because of their benefits. Consumers save money,time, and can compare prices quickly while shopping online. Non-store retailers are getting more popular. These retailers save money because they don't have to spend money on running a store. Even old stores are re-opening online and not opening up shops, which is showing the rise of online retailing.
Reflection: I do see more people abandoning bricks-and-mortar and resorting to online shopping everyday. They find it more convenient, but I still think I need to see something before I purchase it. It depends on what your buying, if it's clothing then you need to definitely try it on before you buy it. Online retailing is good for when you don't have time. I still think bricks-and-mortar will still be the first choice for all shoppers. Personally, I have never shopped online, and I just like the actual experience of going to the mall and trying things on. Bricks-and-mortar will always have the most sales, even though it will go through recession unlike online retailers.
Reflection: I do see more people abandoning bricks-and-mortar and resorting to online shopping everyday. They find it more convenient, but I still think I need to see something before I purchase it. It depends on what your buying, if it's clothing then you need to definitely try it on before you buy it. Online retailing is good for when you don't have time. I still think bricks-and-mortar will still be the first choice for all shoppers. Personally, I have never shopped online, and I just like the actual experience of going to the mall and trying things on. Bricks-and-mortar will always have the most sales, even though it will go through recession unlike online retailers.